Notice of Privacy Practices
Your Information. Your Rights. Our Responsibilities.
This notice describes how medical information about you may be used and disclosed and how you can access this information. Please review it carefully.
Your Rights
You have the right to:
- Get a copy of your paper or electronic medical record
- Ask us to correct your medical record
- Request confidential communications (how and where we contact you)
- Ask us to limit what we use or share
- Get a list of certain disclosures of your information
- Get a copy of this notice
- Choose someone to act for you
- File a complaint if you believe your privacy rights have been violated
We will not retaliate against you for filing a complaint.
Your Choices
You have choices in how we use and share your information in certain situations. You can tell us your preferences about whether we:
- Share information with family, friends, or others involved in your care
- Share information in disaster relief situations
- Contact you for fundraising efforts
In general, we will follow your instructions.
How We Use and Share Your Information
We typically use and share your health information to:
Treat you
We can share your health information with pharmacists, prescribers, and other healthcare professionals involved in your care to support safe and effective treatment.
Run our organization
We use your information to manage your care, improve our services, and communicate with you when needed.
Bill for services
We share information with health plans or other payers to receive payment for services and medications.
Other Uses and Disclosures
We may use or share your information in other ways as permitted or required by law, including:
- Public health and safety activities (such as preventing disease or reporting adverse drug reactions)
- Health oversight and regulatory compliance
- Research (in limited cases, and often without identifying you)
- Responding to legal requests, court orders, or law enforcement
- Workers’ compensation or other government programs
We will only share the minimum necessary information for these purposes when required.
Our Responsibilities
We are required by law to:
- Maintain the privacy and security of your health information
- Notify you promptly if a breach occurs
- Follow the duties and privacy practices described in this notice
- Provide you with a copy of this notice
We will not use or share your information other than as described here unless you tell us we can in writing. You may change your mind at any time.
Changes to This Notice
We may change the terms of this notice. Changes will apply to all information we have about you. The updated notice will be available upon request and on our website.
Contact Information
If you have questions about this notice or your rights, please contact:
Daleen Lyle
Peninsula Compounding Pharmacy
+13606421250
How to File a Complaint
If you believe your privacy rights have been violated, you may contact us using the information above.
You may also file a complaint with the U.S. Department of Health and Human Services:
Office for Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201
1-877-696-6775
www.hhs.gov/ocr/privacy/hipaa/complaints/
Effective Date
01/01/2026
Website Privacy Policy
This privacy policy sets out how Peninsula Compounding Pharmacy uses and protects any information that you give Peninsula Compounding Pharmacy when you use this website.
Peninsula Compounding Pharmacy is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Peninsula Compounding Pharmacy may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 09/05/2020. We may collect the following information:
Name and job title.
Contact information including email address.
Demographic information such as postcode, preferences and interests.
Other information relevant to customer surveys and/or offers.
What we do with the information we gather:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
Security:
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies:
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites:
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information:
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected].
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.
Marketing communications preferences for Email and/or SMS/MMS Messaging.
When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include: responses to your requested inquiries, appointment reminders, limited-time offers, coupons, or other information regarding your services with Peninsula Compounding Pharmacy.
You can opt-out of this service at any time. Just text “STOP” to the phone number. After you text “STOP” to us, we may send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text “START” or “JOIN” and we will start sending SMS messages to you again.
Wireless carriers are not liable for delayed or undelivered messages.
Message and data rates may apply depending on your wireless plan for any messages sent to you from us and to us from you. The number of messages we send to you on a monthly basis will be extremely limited, unless you specifically request SMS messaging from us directly or by using our website to request information.
If you have any questions about your text plan or data plan, please contact your wireless provider.
No Sharing with Third Parties for Marketing/Promotional Purposes: We will not share your mobile information with third parties or affiliates for marketing or promotional purposes.
Information Sharing to Subcontractors in Support Services: We may share your information with subcontractors solely to support services such as customer service.
Exclusion of Text Messaging Originator Opt-in Data and Consent: Text messaging originator opt-in data and consent will not be shared with any third parties.